Editor’s Note: The following message from the City of Richardson is about a mass mailing that you may receive about water/sewer insurance.

We were notified last month that a company called American Water Resources of Texas planned to do a mass mailing in Richardson to sell insurance for residential water and sewer lines. This company is known for “partnering” with other cities to sell its services and provide revenue back to those cities; however, we wanted to pass the word along that the City of Richardson is NOT associated with this, or any other related, service provider.

While Richardson residents are responsible for the portion of the water/sewer lines that run from the City’s meter to your home, the City of Richardson does not sponsor or endorse any third-party program to obtain a warranty plan or other form of coverage for the service lines. Consideration of such coverage should include:

  1. Determining the probable risk of needing such repairs;
  2. The cost of coverage and whether or not it requires automated payment deductions against your bank account, with an automatic yearly renewal;
  3. The actual terms of the coverage to ensure it does not contain substantial exemptions or limitations; and
  4. The company’s financial viability and longevity to ensure it is able to disburse payments for claims.

Please know the City of Richardson does not solicit services provided by third parties, and no City employee would ever go to your door to ask for in-person payments or personal financial information.

Don Magner,
First Assistant City Manager

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